Privacy Policy
JFK Tile and Stone Builders is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Web-Based Order Inquiry and Inventory Management System.
Information We Collect
We collect personal information that you voluntarily provide when using our System, including your name, email address, phone number, delivery or pickup address, and order details such as product specifications and quantities. We also automatically collect certain technical information when you access our System, including your IP address, browser type, device information, operating system, and usage data such as pages viewed and time spent on the System. Additionally, we collect order-related information including order history, order status updates, payment information (if applicable), and communication records between you and our team.
How We Use Your Information
We use the information we collect to process and fulfill your order inquiries, verify product availability and pricing, and communicate order status updates through automated email notifications. Your information helps us provide customer support, respond to your inquiries and requests, and improve our System functionality and user experience. We also use collected data to maintain System security, prevent fraud and unauthorized access, analyze usage patterns to enhance our services, and comply with legal obligations and regulatory requirements. With your consent, we may send promotional materials and marketing communications about our products and services.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our System, conducting our business, or servicing you, provided they agree to keep this information confidential. We may disclose your information when required by law, in response to legal processes, to protect our rights and property, to prevent fraud or security threats, and during business transfers such as mergers, acquisitions, or asset sales. Your information may also be shared with delivery or logistics providers solely for order fulfillment purposes.
Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure data encryption during transmission, restricted access to personal information by authorized personnel only, regular security assessments and system updates, and secure server infrastructure with firewalls and intrusion detection. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.